Frequently Asked Questions


Why Datacenter IPv6 proxies?
Most of the Internet currently runs on IPv4. IPv6 is the next-generation protocol for the Internet. Because the Internet is running out of IPv4 addresses, the web is transitioning into IPv6. IPV6 proxies are suitable for various tasks like Automation of your Social Media channels or perhaps access to various restricted sites. Some of the sites like Amazon, Pinterest or Reddit may be restricting access with IPv6 Proxy.
Why Residential Proxies?
Residential proxy is basically an address provided by your Internet Service Provider (ISP). It uses residential IPs and it is used by the majority of legitimate proxy users. Residential proxies are ideal as a long term solution for people that are seeking consistency and stability. They provide us with most of the needed elements like IP rotation, super speedy bandwidth privacy and security for an approachable price tag.
Why Mobile Proxies?
Mobile proxies act similar to residential proxies. It is essentially one IP address that is obtained from mobile operators like Vodafone, T-Mobile, AT&T, Verizon. Such a proxy does, however, use mobile data, as opposed to a residential proxy that uses broadband ISPs and home Wi-Fi. Mobile proxies are ideal for various automation purposes as well as ad verification, enhanced privacy, scraping and security during browsing.
Can proxies be replaced?
Proxies can be replaced if there are any technical issues or in extreme cases of failure. If proxies have been utilized, flagged or abused, we will withstand from any replacement operations.
Which payment supported?
We support PayPal, Stripe (Visa/Mastercard) and Cryptocurrency payments.
What solutions do you offer?
At Proxy-Cheap, we offer datacenter, residential and mobile proxies tailored to your daily business or personal needs.
Can I select a Proxy Location?
Yes, with all of our proxies you can choose the location that fits your purpose, please find more about locations available: Proxy Locations
Datacenter proxies you can select based on Country.
Residential proxies you can select based on City/Region.
Mobile proxies you can select based on State/Region.
How often do Mobile and Residential Proxies rotate?
Mobile proxies can be purchased and set up instantly through our dashboard.
Proxies are delivered within 24 hours from your order payment. In case any additional information is required from your side Proxy-Cheap account manager will get in touch with you as soon as possible.
How many accounts I can run on 1 Mobile / Residential / Datacenter Proxy?
With one Datacenter proxy we suggest to use 1 proxy per account.
With one Residential proxy we suggest to use 1 proxy per account.
With one Mobile proxy you can experiment and run up to 3 accounts, yet depending on the importance of your account it may be wise to stick to 1-2 accounts per proxy.
How long does it take to receive my proxies?
Our Mobile proxies rotate every 2-10 hours, while Residential proxies rotate every 1 to 4 days.
Which protocol should I choose for Automation?
HTTPS is compatible with most of the automation tools like Jarvee, Nextpost, MP5, Alfred, Followplanner, GMT2, as well as suitable for web browsing purposes. While SOCKS5 is compatible with more protocols all over the internet and delivers better efficiency and more options for authentication.
What is SOCKS5 protocol?
SOCKS is an Internet protocol that exchanges network packets between a client and a server through a proxy server. SOCKS5 additionally provides authentication so only authorized users may access a server.
What is HTTPS protocol?
An HTTP Proxy serves two intermediary roles as an HTTP Client and an HTTP Server for security, management, and caching functionality. The HTTP Proxy routes HTTP Client requests from a Web browser to the Internet, while supporting the caching of Internet data. Hypertext transfer protocol secure (HTTPS) is the secure version of HTTP, which is the primary protocol used to send data between a web browser and a website. HTTPS is encrypted in order to increase security of data transfer. This is particularly important when users transmit sensitive data, such as by logging into a bank account, email service, or health insurance provider.
What is your refund policy?

At Proxy-Cheap, each and every customer is provided with an opportunity to try out our services totally free of cost. Trials can be claimed on request, through official Inquiry or Chat.

Before making an order it is a personal responsibility to ask for a Trial.

Since all of our proxies are virgin, we do not provide any refunds after an order has been placed or proxy has been used.

Every described utility-case on www.proxy-cheap.com works at top performance. Yet even then we encourage our customers to ensure that our proxies are compatible with their specific requirements.

Proxy-Cheap team will answer all of your questions, deliver precise and reliable information in order to support your agency or personal use-case, we value our customer-relationships the most. Satisfaction guaranteed.

We are certain of our product since each and every proxy is tested multiple times before being delivered to the customer.

If you are having technical difficulties please contact our support department for quick resolution via email: support@proxy-cheap.com before claiming a refund as we will be happy to solve any problems. Our support is available 24/7.